Shipments and returns

Irish Wholesale Flags use DPD & Fastway  Couriers for deliveries of small packages within Ireland and the U.K.

Dispatched

Orders made before 1pm will be dispatched on the same day, if in stock.   Delivery to the Republic of Ireland should arrive within 24 hrs, 48 Hours to Northern Ireland and UK ( Please note we cannot  guarantee 100% that delivery will be made next day, courier delays may occur)
Please ensure that your correct address is provided,phone number and Eircode.

Actual time of delivery cannot be confirmed in advance.

Saturday Delivery is available, please contact us for Cost

There is No deliveries available on Sunday or Bank Holiday Mondays

Lost & delayed deliveries

In the event that your package is delayed, please contact the Courier Service with the tracking number.

If the Package is lost, we will resend the order or refund the total amount.

Address

Please ensure the correct address details are given for your order.

Contact Number and Eircode are needed for the Courier

Deliveries can be made to working addresses if credit card address is verified.

International Orders (outside Ireland)
Delivery charges for the all above orders have to be confirmed.
Customers outside European Union will be responsible for custom or duty fee. Please check your local custom office

Payment

We accept the following types of Credit/Debit Cards.

• Visa
• Master Card
• Laser

Cheques

Must be posted in advance of dispatch we also need 10 working days to clear cheque.
For payment using bank transfers please contact us.
All prices include VAT tax (23% )
Pricing and stock availability are subject to change without further notice.

Returns

As long as the item is not used we will be happy to receive it back for a refund or exchange.

• Goods can be returned within 12 months of purchase.
• Goods must be in original packaging and packed to prevent damage during transit.
• Goods must not be fitted or used.

NOTE: Please do not tape up, or attach labels direct to the retail packaging, please wrap the product first. Postage is non-refundable.

What Happens Next?

• We will notify you via e-mail upon receipt of goods.
• We will carry out your instructions as indicated on your returns form (subject to stock availability).
• Full monetary refund will be issued for all items returned within 30 days of receipt.

Believe it or not we do make mistakes on the odd occasion!

Goods should be accompanied with a completed returns form
You must notify us within 7 days of receipt.

• Goods must be in original packaging.
• Goods must not be fitted or used.
• Please include a postal receipt

What Happens Next?

We will notify you via e-mail upon receipt of goods.
We will carry out your instructions as indicated on your returns form (subject to stock availability) then refund any standard postage costs to you.

Special Notes:

Irish Wholesale Flags carriage charges are based on normal carriers, these services are not guaranteed.

Should the carrier fail to deliver, they cannot be held accountable and neither can Irish Wholesale Flags for the cost of either the carriage or the goods.

Custom made products are not held in our stock and will be manufactured specially to order.  Because of this, any order placed cannot subsequently be amended, cancelled or returned. In the event that they are, costs incurred by Irish Wholesale Flags will be charged.

If you have any further question please do not hesitate to contact us at [email protected] or call us at 093 42024

Thanks for shopping with Irish Wholesale Flags!!